Business Analyst – Telecom at Infosys Limited
Location: Bangalore
Experience: 3-20 Years
Reference Code: INFSYS-EXTERNAL-193187
Service Line: Application Development and Maintenance
Are you a seasoned professional with a passion for telecom? Do you thrive on creating value-driven solutions for clients and helping them navigate their digital transformation journey? Infosys Limited is looking for a Business Analyst – Telecom to join our consulting team in Bangalore!
About the Role
As a Business Analyst – Telecom at Infosys, you’ll be at the forefront of our client engagements. Your primary responsibilities will include:
-
- Client Problem-Solving: Dive deep into customer issues, diagnose problems, and design innovative solutions to deliver exceptional client experiences.
-
- Proposal Development: Own sections of the proposal document, providing your expertise to craft solutions and design proposals aligned with client needs.
-
- Solution Configuration: Plan and configure telecom products, conduct conference room pilots, and address any client queries regarding solution design.
-
- Demonstrations and Workshops: Conduct product demonstrations and Proof of Concept (POC) workshops to showcase solutions. Prepare effort estimates aligned with client budgets and organizational guidelines.
-
- Project Leadership: Lead small projects, contribute to unit-level initiatives, and deliver high-quality, value-adding solutions for clients.
Skills and Requirements
Primary Skills:
-
- Expertise in Telecom BSS/OSS domains.
-
- Experience with platforms such as Nokia Flowone, Blue Planet Inventory/MDSO, and Amdocs CRM/Cramer.
Preferred Skills:
-
- Proven experience as a Business Analyst.
-
- Familiarity with software configuration management systems.
-
- Knowledge of emerging technologies and industry trends.
-
- Strong logical thinking and problem-solving skills.
-
- Understanding of financial processes for different project types.
-
- Ability to assess current processes and recommend improvements.
-
- Client interfacing, project, and team management skills.
Additional Responsibilities:
-
- Develop value-creating strategies and models that drive growth and profitability for clients.
-
- Collaborate effectively across teams and ensure alignment with business objectives.
Educational Qualifications
-
- Bachelor’s or Master’s Degree in Engineering, Technology (BTech/MTech), Science (BSc/MSc), or Computer Applications (BCA/MCA).
Why Infosys?
At Infosys, we believe in empowering our employees to innovate and grow. As part of our consulting team, you’ll work on cutting-edge projects, engage with global clients, and contribute to Infosys’ mission of driving digital transformation. If you have the technical expertise, industry knowledge, and the drive to make an impact, we want you to be part of our dynamic team!